The College will be closed from March 4th through March 8th for spring break. During this time, the Information Services team will be performing technology upgrades and maintenance periodically which may cause intermittent service disruptions. These required changes and maintenance to college systems are completed during spring break to minimize the interruption of service and maintain our college systems operationally year-round. Please submit a ticket in to the Help Desk if you have any questions or concerns. Thank you, Information Services Team

RCCC Information Services Knowledge Base

Documentation

Basecamp (2 articles)

Blackboard (4 articles)

Computer (4 articles)

Copiers & Printers (3 articles)

Colleague (2 articles)

Miscellaneous (5 articles)

Office 365 Apps (3 articles)

OnBase (12 articles)

OneDrive (12 articles)

Phone System (4 articles)

Security (1 articles)

Teams (8 articles)

WebAdvisor (4 articles)

Zoom (4 articles)

Help Desk

FAQ's (9 articles)

How To's (21 articles)

Service Catalog

Administrative and Business (27 articles)

Communication and Collaboration (15 articles)

Endpoint Computing (12 articles)

Infrastructure (1 articles)

IT Professional Services (4 articles)

Security (7 articles)

Teaching and Learning (8 articles)

Training

Training (3 articles)

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