employees

Documentation / Basecamp

Basecamp Basics for Projects
Updated: Friday, February 11, 2022 basecamp employees project management
Basecamp Help for Employees
Updated: Friday, February 11, 2022 basecamp employees project management support

Documentation / Blackboard

Blackboard Shell Creation Request
Updated: Wednesday, March 29, 2023 blackboard course request employees
Instructor Course Availability
Updated: Tuesday, October 17, 2023 blackboard course access employees
Login and Access to Blackboard Collaborate
Updated: Wednesday, March 29, 2023 bb collaborate blackboard employees students
Students Course Availability
Monday, February 21, 2022 blackboard course enrollment employees students

Documentation / Computer

Laptop Cart Request Form
Updated: Thursday, March 30, 2023 computer employees laptop carts
VPN
Updated: Wednesday, March 29, 2023 employees vpn
Windows 10 Guide
Friday, February 18, 2022 employees students windows 10
Windows 10 Help
Updated: Friday, February 18, 2022 employees students support windows 10

Documentation / Copiers & Printers

Copier & Printer Troubleshooting Guide
Updated: Thursday, March 30, 2023 copier employees printer students
Install a Copier or Printer
Wednesday, February 16, 2022 copier employees printer
Install a Copier or Printer on a MAC Computer
Wednesday, February 16, 2022 copier employees printer

Documentation / Colleague

Colleague Access and Login
Updated: Thursday, March 30, 2023 colleague employees
System Office Help Desk Tickets
Updated: Wednesday, April 12, 2023 colleague employees system office

Documentation / Miscellaneous

25Live
Updated: Wednesday, March 29, 2023 employees r25live reserve classroom
BoardDocs Login and Access
Updated: Tuesday, February 22, 2022 boarddocs employees
Shifts Help for Employees
Updated: Friday, February 18, 2022 employees schedules shifts support teams
SkillPort
Updated: Friday, February 18, 2022 employees professional development skillport training
Smart Classroom Technology
Updated: Thursday, March 30, 2023 creston employees pole vault smart classroom

Documentation / Office 365 Apps

Microsoft Forms Help for Employees
Updated: Monday, February 21, 2022 employees microsoft forms support surveys
Microsoft Streams Help for Employees
Updated: Monday, February 21, 2022 employees microsoft stream support video software
Microsoft To Do
Updated: Monday, February 21, 2022 employees microsoft to do students support

Documentation / OnBase

OnBase AP Okay to Pay Form
Updated: Monday, February 21, 2022 ap okay to pay employees onbase onbase unity client
OnBase Attestation Forms
Updated: Monday, February 21, 2022 attestation forms employees onbase onbase unity client
OnBase Budget Transfer Request
Updated: Monday, February 21, 2022 budget transfer request employees onbase onbase unity client
OnBase FAQ's
Updated: Monday, February 21, 2022 employees onbase onbase unity client
OnBase Guide
Updated: Monday, February 21, 2022 employees onbase onbase unity client
OnBase Part-Time Absent Request Form
Updated: Monday, February 21, 2022 absent request employees onbase onbase unity client
OnBase Travel Manual
Updated: Monday, February 21, 2022 authorizations employees onbase onbase unity client reimbursements travel
OnBase Unity Client Access Forms
Tuesday, February 15, 2022 employees forms onbase onbase unity client
OnBase Unity Client Batch Processing
Updated: Tuesday, February 15, 2022 batch processing employees onbase onbase unity client
OnBase Unity Client Navigation
Tuesday, February 15, 2022 employees onbase onbase unity client
OnBase Unity Client Retrieve Forms
Tuesday, February 15, 2022 employees onbase onbase unity client retrieve forms
OnBase Unity Client Workflow
Tuesday, February 15, 2022 employees onbase onbase unity client workflow

Documentation / OneDrive

Additional Options in the OneDrive Sync Client
Updated: Monday, February 14, 2022 employees onedrive students
Get To My Personal OneDrive
Updated: Monday, February 14, 2022 employees onedrive students
Get To My Shared Files
Updated: Monday, February 14, 2022 employees onedrive
File Status in OneDrive Sync Client
Monday, February 14, 2022 employees onedrive students
OneDrive Help
Monday, February 14, 2022 employees onedrive students support
OneDrive Sync Client Features
Monday, February 14, 2022 employees onedrive students
OneDrive Quick Start Guide
Updated: Monday, February 14, 2022 employees onedrive students
Permissions on Shared Files
Updated: Monday, February 14, 2022 employees onedrive
Red Folder Request
Updated: Wednesday, March 29, 2023 employees onedrive red folder request
Settings in OneDrive Sync Client
Monday, February 14, 2022 employees onedrive students
Setup the OneDrive Sync Client on a Computer
Monday, February 14, 2022 employees onedrive
Share with the OneDrive Sync Client
Monday, February 14, 2022 employees onedrive

Documentation / Phone System

ACD Ignite User Guide
Updated: Thursday, March 30, 2023 acd hot desk employees ignite phone system
MiCollab Software Instructions
Updated: Thursday, March 30, 2023 employees micollab phone system soft phone
Mitel Voicemail Setup
Updated: Thursday, March 30, 2023 employees phone system voicemail setup
Setup Phone for Hot Desk User
Updated: Thursday, March 30, 2023 employees hot desk phone system

Documentation / Security

Cybersecurity Incident Response Form
Updated: Thursday, March 30, 2023 cybersecurity employees incident response security students

Documentation / Teams

Class Teams Help for Instructors
Updated: Thursday, February 17, 2022 class teams employees microsoft teams support
Join a Teams Meeting
Updated: Friday, February 18, 2022 employees join meeting students teams
New Team Request
Updated: Wednesday, March 29, 2023 employees new team request teams
Schedule Teams Meeting
Updated: Friday, February 18, 2022 employees schedule meetings students teams
Teams Help
Updated: Friday, February 18, 2022 employees students support teams
Teams Live
Friday, February 18, 2022 employees teams
Teams Quick Start Guide
Friday, February 18, 2022 employees students teams

Documentation / WebAdvisor

Faculty Overview in WebAdvisor/Self-Service
Friday, February 18, 2022 employees self-service webadvisor
Log Into WebAdvisor/Self-Service
Updated: Friday, April 28, 2023 employees self-service students webadvisor
Make a Payment Using WebAdvisor/Self-Service
Updated: Wednesday, April 12, 2023 employees make a payment self-service students webadvisor
Search for Courses in WebAdvisor/Self-Service
Updated: Friday, April 28, 2023 employees self-service students webadvisor

Documentation / Zoom

Settings To Prevent Zoom-Bombing
Updated: Sunday, February 20, 2022 employees video conferencing zoom
Zoom Help for Employees
Sunday, February 20, 2022 employees support video conferencing zoom
Zoom Phone Help for Employees New
Wednesday, November 29, 2023 employees phone system zoom zoom phone
Zoom Training Resources for Employees
Updated: Sunday, February 20, 2022 employees video conferencing zoom

Help Desk / FAQ's

Access Request Form
Updated: Wednesday, March 29, 2023 access request employees
Copier & Printer FAQ's
Updated: Thursday, March 30, 2023 copier employees printer students
Project Request Form
Updated: Wednesday, March 29, 2023 employees project request
Security FAQ's
Updated: Wednesday, February 16, 2022 employees security
Student Password Resets
Updated: Thursday, March 30, 2023 employees password reset students
Teams Corporate and Continuing Education FAQ's
Friday, February 18, 2022 employees students teams
Teams FAQ's
Updated: Wednesday, March 29, 2023 employees teams
Teams Sign-In Issues
Updated: Wednesday, March 29, 2023 employees login issues teams
Windows 10 FAQ's
Updated: Tuesday, April 11, 2023 employees students windows 10

Help Desk / How To's

ACD Hot Desk Instructions
Updated: Thursday, March 30, 2023 acd hot desk employees phone system
Add Basecamp Dates to Outlook Calendar
Updated: Monday, February 21, 2022 basecamp employees outlook calendar project management
Add a Shared Mailbox in Outlook
Updated: Monday, February 21, 2022 employees outlook shared mailbox
Basecamp Login Instructions for Employees
Updated: Wednesday, April 12, 2023 basecamp employees project management
Change the DNS Settings on a MAC
Updated: Monday, February 14, 2022 dns employees mac students webadvisor
Change the DNS Settings on a Windows 10 PC
Updated: Monday, February 14, 2022 computer dns employees students webadvisor windows 10
Connect Android Device To the College Wi-Fi
Updated: Tuesday, April 11, 2023 android employees students wi-fi
Connect a Chromebook To the College Wi-Fi
Updated: Monday, February 14, 2022 chromebook computer employees students wi-fi
Connect MAC Computer To the College Wi-Fi
Monday, February 14, 2022 employees mac students wi-fi
Employee Password Reset Information
Updated: Wednesday, March 29, 2023 employees password reset
How Do I Download Office Products
Updated: Wednesday, March 29, 2023 employees office 365 students
How To Connect To College Wi-Fi
Updated: Wednesday, March 29, 2023 employees students wi-fi
How To Disable Email Forwarding
Updated: Wednesday, February 16, 2022 email forwarding employees outlook students
How To Flush DNS on Computer
Updated: Monday, February 14, 2022 computer datatel dns employees students webadvisor
How To Setup the Microsoft Authenticator App
Monday, February 14, 2022 computer employees mfa security
How To Use the Copier and Printer
Updated: Thursday, March 30, 2023 copier employees printer students
Jitbit Help
Updated: Thursday, September 15, 2022 employees jitbit service desk students
Login and Access Navigate (EAB)
Updated: Friday, April 28, 2023 employees navigate students

Training / Training

Information Services Training
Updated: Friday, November 3, 2023 employees training
List of Workshops
Updated: Friday, April 28, 2023 employees training
Training Request Form
Updated: Monday, November 6, 2023 employees training