Rowan-Cabarrus Community College’s Internet service provider, MCNC, is currently experiencing an internet outage due to a statewide service disruption. As a result, access to certain online services may be limited. Blackboard remains available for students to complete coursework. At this time, classes will continue to operate as normally scheduled. Employees should follow the direction of their supervisor for updates on their schedule today. Our Information Services team is actively working with the provider to resolve the issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience. We will provide updates as more information becomes available. Please check your email and the College’s website regularly for the latest information. Thank you for your understanding. ✕

Jitbit Help

Creation date: 2/28/2022 9:57 AM Updated: 9/15/2022 9:28 AM employees jitbit service desk students

Jitbit, our new help desk ticketing software will be used to provide IT service management support to students, faculty, and staff. Jitbit is used by Information Services for ticket creation and management, notifications, and IT service reports. Get help links are located at the bottom left corner of each page if you need assistance or have questions.

Learn more about Jitbit by accessing the link to the documentation and video below.

Employees and Students:

View the PDF attached.

How to Login and Overview of Jitbit.pdf

Jitbit Video.mp4

Jitbit Chatbot Application.pdf

Files		Sort by Name Sort by Date
	How to Login and Overview of Jitbit.pdf 2 MB
	Jitbit Video.mp4 37 MB
	Jitbit Chatbot Application.pdf 455 KB

Jitbit Help

Contents