Overview:

Employee passwords expire every six months. You will receive an email reminder from no-reply@rccc.edu notifying you that your password is about to expire and prompting you to reset it. 

These reminders are sent several days before the actual expiration date. Please reset your password before it expires to avoid service interruptions. If you miss the expiration date, you can conveniently use the Microsoft Self-Service Password Reset Tool to reset your password or contact the Help Desk at 704-216-7200 for assistance.

Employee Password Requirements:

• Must contain a minimum of 14 characters in length.
• Each password must include at least three of the following four character types:
• Uppercase letters (A through Z)
• Lowercase letters (a through z)
• Numbers (0 through 9)
• Special characters (e.g., !@#$%^&*()-_+=[]{}|;:,.<>/? )
• Password resets are allowed once every 24 hours.
• Passwords must be changed every six months.
• The last 25 passwords cannot be reused.

Important Note: If an employee contacts the help desk to request a password reset, their password will be set to the default: mmddyyyy + !@rccc (where "mmddyyyy" is the employee’s birthdate, e.g.,'12301976!@rccc' for December 30, 1876. Upon logging in with the default password, the employee will be prompted to create a new password.

Set Up Passkeys With Microsoft Authenticator:

Employees can set up passkeys using the Microsoft Authenticator app on iOS or Android. For step-by-step instructions, please click the link below.

Set Up Passkeys