MiCollab is a softphone client (tool) from Mitel that allows Call Center, Help Desk, and other college support staff to make and receive phone calls using an internet device such as a computer or mobile device.
The MiCollab communication tool allows them to answer or make phone calls, set status messages, view call history, check voicemail, and contacts.
Learn more about MiCollab by accessing the link to the documentation below.
Employees: