In our continuous efforts to improve efficiency and enhance the end-user experience, Rowan-Cabarrus Community College will be transitioning to Microsoft Single Sign-On (SSO) for accessing all our systems and applications. Single sign-on is an authentication method that allows a user to log in to a system or application with one user ID and password. This change will help streamline the login process for employees and students, providing you with a more seamless and secure experience. Blackboard will be the first of several systems the Rowan-Cabarrus ITS team will be moving to Microsoft Single Sign-On. What does this mean for you? Beginning Wednesday, March 27th when you access Blackboard, you will be prompted to log in using your Rowan-Cabarrus email address and password. • For Students - Your Rowan-Cabarrus email address is your [last name].[first initial].[last 5 numbers of student ID]@student.rccc.edu • For Faculty/Staff – Your Rowan-Cabarrus email address is your [first name].[last name]@rccc.edu We understand that any technology changes may raise questions, and we are here to support you every step of the way. If you encounter any issues or have questions about this transition, please do not hesitate to reach out to our IT Help Desk at (704)216-7200 or visit our ITS Help Desk website. We appreciate your cooperation and understanding as we work to improve your learning experience at Rowan-Cabarrus Community College. Thank you for your attention to this important update.

How To Clear Cache in Web Browsers

A browser's cache is a collection of web pages, which contain text, images, and other media contained on them, that is stored on your hard drive or phone. When clearing your browser's cache it forces yours browser to retrieve the newest copy that is available from your website. It helps with 404 and 502 errors and helps recover disk space.

Learn more about clearing cache in web browsers by accessing the link to the documentation below.

Employees and Students:

View the PDF attached.
Creation date: 2/11/2022 2:41 PM      Updated: 3/29/2023 2:13 PM
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Clear_Browser_Cache.pdf
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