Overview:

Jitbit, our new help desk ticketing software, will serve as the primary platform for IT service management support for students, faculty, and staff. Information Services utilizes Jitbit for seamless ticket creation and management, timely notifications, and comprehensive IT service reporting.

If you need assistance or have any questions, simply use the "Get Help" links conveniently located in the bottom-left corner of every page. The intuitive interface makes it easy to submit and track requests, ensuring that your IT needs are addressed promptly.

To further explore Jitbit’s features, please refer to the documentation and video linked below.