Rowan-Cabarrus Community College’s Internet service provider, MCNC, is currently experiencing an internet outage due to a statewide service disruption. As a result, access to certain online services may be limited. Blackboard remains available for students to complete coursework. At this time, classes will continue to operate as normally scheduled. Employees should follow the direction of their supervisor for updates on their schedule today. Our Information Services team is actively working with the provider to resolve the issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience. We will provide updates as more information becomes available. Please check your email and the College’s website regularly for the latest information. Thank you for your understanding. ✕

ACD Hot Desk Instructions

Creation date: 2/21/2022 10:56 AM Updated: 3/30/2023 3:25 PM acd hot desk employees phone system

The phone system is setup to include automatic call distribution groups for support staff to use to help streamline incoming calls that come into the college.

Learn more about logging in and out of your office phone and ACD group by accessing the link to the documentation below.

Employees:

View the PDF attached.

ACD Hot Desk Instructions.pdf

Files
	ACD Hot Desk Instructions.pdf 78 KB

ACD Hot Desk Instructions

Contents